Home Office course tells immigration staff to show more empathy

Exclusive: Post-Windrush training module urges caseworkers to call asylum seekers ‘customers’ Details have emerged of a training course designed to make Home Office staff behave more compassionately, revealing guidance urging immigration caseworkers to display greater empathy to avoid further “reputational damage” to the department. The Face Behind the Case training module instructs staff to refer … Read more

Lloyd’s of London offers to insure NHS for unexpected costs such as pandemic

Head of insurance market floats idea of giving government bespoke flood and drought cover The head of Lloyd’s of London has offered to strike a world-first deal with the UK government to help the NHS meet unexpected increases in costs triggered by major events such as another pandemic. John Neal, who runs the world’s largest … Read more

Oversight of police custody in England and Wales ‘inadequate to stop misconduct’

Conference for sociologists hears how visitors often fail to challenge the police and can have limited access to detainees Oversight of how people who have been arrested and detained in custody cells at police stations in England and Wales are treated is inadequate to deter misconduct by officers, a conference has heard. The independent custody … Read more

Lindsey Graham calls fellow Republican ‘irresponsible’ for defending Pentagon leaker

Conspiracy theorist and election denier Marjorie Taylor Greene says national guardsman Jack Teixeira has been treated unfairly Senator Lindsey Graham condemned his fellow Republican Marjorie Taylor Greene as “terribly irresponsible” on Sunday, after the far-right congresswoman defended the air national guardsman charged with leaking Pentagon intelligence documents. Speaking on ABC’s This Week show, Graham said … Read more