The Department of Government Efficiency (DOGE) has responded to claims from Senator Raphael Warnock, a Democrat from Georgia, about the closure of Social Security offices in the state. In a post on social media, DOGE clarified that it has not closed any public-facing Social Security offices in Georgia or elsewhere. Instead, the agency mentioned that it has shut down five permanent remote hearing sites, which were used for in-person hearings that are now held virtually.
DOGE emphasized that the confusion likely stems from these closures of the remote hearing sites, which are small rooms within field offices. With most hearings now conducted online, these specific sites are no longer necessary. The department reassured the public that all field sites remain open and that there are no plans to close any offices that serve the public.
Senator Warnock had previously stated that DOGE had closed five Social Security offices in Georgia and criticized the agency for making it harder for seniors to claim their benefits. He expressed his concern about the impact on Georgia seniors, saying it seemed like an attempt to prevent them from accessing benefits they have earned.
This situation is not the first time that misinformation about DOGE’s actions has surfaced. Earlier this month, there were reports claiming that DOGE had cut phone services at the Social Security Administration (SSA). However, DOGE clarified that the Trump administration had implemented changes to protect seniors from fraud, making it more challenging for scammers to change bank account information over the phone. Now, those needing to update their banking details must use two-factor authentication online or visit a local SSA office.
Despite the clarification from DOGE, some media outlets, including The Washington Post, reported inaccurately on the agency’s policies. The Post had claimed that DOGE was planning to end phone services for millions of Americans seeking benefits, which was later corrected by the SSA. The agency stated that the changes were aimed at enhancing security against fraud, as a significant portion of direct deposit fraud occurs through phone calls to change account information.
As this situation develops, it highlights the importance of clear communication from government agencies and the need for accurate reporting in the media. Georgia seniors and all Social Security beneficiaries are encouraged to stay informed about their benefits and any changes that may affect their access to services.