The families of three British victims from the recent Air India crash in Ahmedabad have expressed their deep disappointment with the UK government’s response. They say they feel completely abandoned during this tragic time.
The crash occurred shortly after take-off from Ahmedabad airport, claiming the lives of 229 passengers and crew members. Among the deceased were 53 Britons, along with nationals from India, Portugal, and Canada. Remarkably, one person survived the disaster.
Family members rushed to India to be with their loved ones, only to encounter a slow and disorganized response from the UK government. They reported a lack of support on the ground, stating that there were no medical teams or crisis professionals available at the hospital where victims were taken. Instead, families had to make appointments to see consular staff located 20 minutes away in a hotel. This situation left them feeling isolated and helpless as they awaited news about their loved ones, who remained unidentified in an overwhelmed hospital.
One family spokesperson voiced the frustration, saying, "We’re not asking for miracles – we’re asking for presence, for compassion, for action." Another family member added, "Right now, we feel utterly abandoned."
The families raised several concerns, including the handling of remains and the need for a full crisis team at the hospital. They called for a British-run identification unit to be established and for financial support for relatives of the victims. A local doctor confirmed that delays in releasing bodies were due to severe understaffing, further adding to the families’ distress. They are also pushing for an independent inquiry into the UK government’s response.
In a statement, the families emphasized that their loved ones were British citizens and deserved better treatment, both in life and in death.
In response, a spokesperson from the Foreign Office stated that staff are working tirelessly in both the UK and India to support the affected families. They mentioned the establishment of a Reception Centre at the Ummed Hotel near the airport and a dedicated helpline for families. Consular staff are available to assist families, including accompanying them to hospitals.
The UK Air Accidents Investigation Branch has also sent a team to support the investigation led by Indian authorities. However, many families remain frustrated by the lack of information and clarity regarding the situation.
As the investigation continues, the families hope for a more coordinated response and timely updates about their loved ones.